How to Get The Best Antivirus Support

Computers have effectively changed our lifestyle but they are always prone of virus intrusion. As their importance is increasing a proper protection for them is also required. A virus can intrude into a computer through any data storage device which carries infected data and comes in contact with the system. If a computer is connected to a network, chances of virus intrusion become very high if it is not protected by effective antivirus software. The Internet has changed the whole method of communication and now the world seems as an area without boundaries. In this scenario chances of virus intrusion in a computer connected with the Internet have become very high.

What is a computer virus?

A computer virus is not like of a virus which infects a human body. A computer virus is a program that can copy itself and infect a computer. A computer virus is also called malicious software or malware. There are many kinds of malware also that can not reproduce themselves but can infect the computer. If files on a network file system get infected by computer virus, chances of spreading of virus will become very high because that file system is accessed by other computers too.

What is Antivirus software?

Antivirus software is a program that can detect and eliminate viruses on a computer. A virus removal software application uses two common methods to detect viruses. One method is of using a list of virus signature definitions. In this method the contents of computer's memory (RAM and boot sector), files stored on removable or fixed drives (floppy drives, hard drives) are examined, and then compared with files against the database of known virus signatures. This method gives protection to the computer against only those viruses whose virus signatures are stored in the database.

The second method is based on heuristic algorithm to find out viruses based on common behaviors. This method is more effective as it can detect those novel viruses that antivirus security vendors have yet to create a signature for.

A user can download and install computer security software from the Internet for protecting his system. There are many vendors who provide solution against different kinds of security threats from computer viruses. Some names like Avast, McAfee, Norton and Kaspersky are very common in virus removal software.

Although it is very easy to download and install antivirus program but it must be done under an expert's guidance. There are several things that need to be checked before installing this type of software on a computer. First of all, make sure that your computer is not infected by any kind of virus. Virus removal software might not work on a computer that is already infected by viruses. Some type of computer viruses mimics the behavior of different files; antivirus software may not be able to detect them.


How to update Norton Antivirus?

Norton Antivirus can be updated in one of two ways. You can enable Live Update within the program or you can download and manually install updates from the Symantec website. Either way, it is important to update regularly to keep your computer safe from viruses or other malicious software that may be on a website or come through your email account.

Using Live Update

* 1 Open the Norton Antivirus program from your desktop or from the Start menu on your computer.

* 2 Click on "Options" in the top menu bar of the program.

* 3 Click on the small box beside "Enable Live Update." Click on "Apply."

* 4 Close the program. Norton will automatically download and install the updates while you are working online.

Manual Update

* 1 Surf to the Symantec website with your Internet browser.

* 2 Use the search feature to locate the downloadable updates. Or use the link listed in the Resources below.

* 3 Download the latest update to your desktop or to a folder where you can locate it easily.

* 4 Click on the update file on your desktop or folder. This will install the update to the Norton Antivirus program.

* 5 Reboot the computer if prompted.

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Remote Virus Removal and Support Techniques

How many times have faced the experience with viruses on your computer. There are many types of viruses available in the field of computers, as malware, spyware, Trojans and many more. A virus is an unwanted program that runs on the computer without the consent of users. A virus attack can lead to improper function and decreased computer performance. Many organizations have launched different antivirus program, which prevents the computer from virus attacks.

There are some popular antivirus programs like this:

1. Mcafee
2. AVG
3. Norton
4. Avira
5. Kaspersky
6. Panda
7. Avast

All of the above antivirus programs work on the same principle. Suppose that when a virus attack on your computer a virus scanner, basically, then recognizes the virus definitions after the role of an antivirus program that blocks the virus. Therefore, it is essential to update antivirus software regularly; otherwise an antivirus does not recognize the virus definitions. Many organizations are providing technical support also includes anti-virus support. Vendor technical support in general, offers virus removal with the aid of remote desktop support. A technician can take remote control of the computer user's permission. A technician can take appropriate steps troubleshooting support to provide antivirus and computer security. iYogi provides "MacAfee" as an antivirus support program that helps the client to the computer free of viruses.

There are a few basic troubleshooting carried out for virus removal and computer security online:

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How to Analyze an Anti-Virus ?

It is vital to properly analyze an anti-virus program before you decide to spend your hard-earned cash on one--after all, it will be a vital line of defense for your system. There are a number of factors you should consider when looking at an anti-virus in order to ensure that you buy a product that can serve all your needs, from battling spyware to a money-back guarantee in case of disappointment.


Look at how much the anti-virus will cost. Different products can range from $39.99 (McAfee's cheapest home-security package, September 2010) to over $60 (Kaspersky Pure, September 2010.) There are also free anti-virus programs on the market, but they can be less reliable and offer less customer support.

Consider the level of support the anti-virus software offers. This will be outlined among the features on the back of the box or on the product's website. An ideal anti-virus product will offer live chat support, no-charge telephone support and email support 24 hours a day, 365 days a year.

Make sure the anti-virus software is compatible with your version of Windows. As an example, the latest iteration of Kaspersky anti-virus is not compatible with a Windows operating system as recent as Windows 2000, so make sure your choice is supported by your version of Windows.

Ask whether your chosen anti-virus software will receive regular updates. This is vital to ensuring your anti-virus stays up to date in the fight against new malicious files. Regular updates are essential, as viruses and spyware are always evolving.

Check whether your choice includes anti-spyware capabilities. A good program will fight threats from viruses, Trojans and worms as well as protecting your computer against easier-to-spot viruses.

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