Microsoft Windows Users and iYogi Predict a Surge in Tech Support for Windows 7 Upgrades

New York, NY (PRWEB) September 16, 2009 -- iYogi, the on-demand tech services company with a unique global delivery model, announced today the results of a consumer poll regarding support concerns and predictions for the upcoming launch of the new Microsoft Windows 7 operating system. Based on responses from more than 1,000 Windows XP and Windows Vista users, 52 percent think that moving to a new operating system and moving their data is a hassle, suggesting some real frustrations on the near horizon. Nearly half (47 percent) think upgrading to Microsoft Windows 7 may require a call to technical support - potentially causing a huge backlog of support needs, as up to 40 million copies of Windows 7 are expected to be sold in 2009, according to IDC.

"We predict that more than 40 percent of XP users will generate support calls and inquiries globally this year and even more in 2010 as mass adoption kicks in and people face the prospect of dealing with an entirely new interface," said Vishal Dhar, President Marketing & Co-founder of iYogi. "We estimate twice as many support calls for current Windows XP users than Windows Vista users, since Microsoft Windows XP users will require a 'clean' install including migrating applications, settings and drivers--a potentially arduous, time-intensive task."

We predict that more than 40 percent of XP users will generate support calls and inquiries globally this year and even more in 2010 as mass adoption kicks in and people face the prospect of dealing with an entirely new interface

Additional survey findings reveal:

* 58 percent of users think they will or may upgrade to Windows 7, an encouraging number considering some of the backlash surrounding Vista

* Only 39 percent of users are aware that Windows 7 is launching soon, suggesting an increased flurry of help questions in the coming months as more people become aware of the upgrade options

iYogi has more has more than 90,000 annual subscribers and provides thousands of single incident sessions every day on a 24/7 basis. Its Global Delivery Platform delivers on the highest customer satisfaction benchmarks in the industry and gets smarter with every customer interaction, building a powerful knowledge base that provides unique customer insights on predictive needs to tech support.

iYogi is a global on-demand services company that provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. iYogi's unique model, including proprietary technology iMantra and highly qualified technicians, is designed to eliminate computer-related stress and keep millions of digitally dependent consumers and small businesses always protected and productive. Only iYogi -- with its proven global expertise delivery model, intelligent customer insight systems, easy-to-use self-help tools and automated PC optimization and computer support services - offers users a simple yet comprehensive path to digital serenity. iYogi has perfected the remote technical support model to overcome the current limitations of in-store, on-site, or call center services to become the fastest growing provider of support in the industry. Major resellers and technology companies are increasingly turning to iYogi to improve customer satisfaction, reduce return rates, and deliver a compelling new-value added offering to customers. For more information on iYogi and a detailed list of technologies supported, visit:

What is Antivirus 2010?

This post provides information about Antivirus 2010 and give some virus removal tips for protect your computer. Antivirus 2010 is a very insistent that you want to download yourself and protect your computer.

Do not fall for it. Antivirus 2010 will not protect you against malware. In fact, it is malware. It is a rogue program pretending to protect against infection, while infecting your computer.

If you receive a pop-up warning of danger and it is suggested to install this wonderful program, click Yes and no, click No, no. Close the window.

And if you think you became infected, download, install and run the free version of SuperAntiSpyware any Malabytes and Anti-Malware.

How to Remove Autorun.inf virus

This tutorial details removing the autorun virus from pc. If your computer is infected with autorun virus, you will not be able to view the drives. Instead it will ask for open with option when you double click on a drive. It applies for all the drives. You can view the files only through windows explorer. Autorun virus enters a pc when we use cd rom which is autorun cd. Most of the antivirus software removes this virus as soon as a threat is detected. If not scan the entire sytem for viruses. Few antivirus software that i have used are
1. AVG 2. Avira 3. Panda 4. Symantec. you can protect your computer to install antivirus on computer.

Follow the steps
1. Scan your sytem for viruses. Scan for each drive.
2. This is will fix the problem. The antivirus your using will remove this virus.
3. Otherwise continue your task. There are several manual removal tools like autorun eater 2.4. It worked for me.
4. Even this does not work. Try it manually.
goto command prompt type c: atrrib-h-s-r autorun.inf
del c:\autorun.inf
del c:\

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